Hotline Services
Kroll provides Internet- and phone-based hotline services designed to rapidly help clients comply with new anti-fraud regulations, react to consumer complaints and assist traveling employees in need of immediate support.
Web-Based Hotlines
Through our partnership with Ethicspoint, we can provide you with a streamlined Internet-based employee fraud-reporting system. This 24/7 reporting system can be made available to employees, suppliers and consumers and helps you to comply with the Sarbanes-Oxley Act.Ethicspoint’s secure reporting system is confidential and can be accessed by phone or online to report complaints anonymously.
Phone-Based Hotlines
We also offer a variety of around-the-clock, phone hotlines. We offer a hotline that enables consumers to report complaints about your products or services. We also offer a hotline for traveling executives to call requesting medical evacuation, security escorts and other split-second services.When calls come in, our trained professionals route emergency or integrity-related calls directly to key decision makers or proper channels, according to a protocol established with each client. Phone translation is available in more than 100 languages.
Customized Support
Our crisis hotlines provide a single point of contact for your employees and deliver expert crisis communications services. We work with you to develop procedures for:- Travel emergencies
- Threats or attacks
- Political or civil unrest
- Natural disasters
- Workplace violence
- Automobile accident
- Arrest or detention
Our Integrity Hotlines
Kroll’s Integrity/Compliance Hotlines provide a safe, confidential way for employees to report:
- Fraud
- Theft
- Ethics and compliance violations
- Sexual harassment
- Workplace violence
Your suppliers and consumers also may call these hotlines to confidentially report a wide range of issues they’ve experienced or witnessed that may threaten your organization.
